What ‘should-a’ been done!
TweetAs we look back on situations, our hindsight is often sharp as a knife, we often hear ourselves, and others, say “What should-a happened was …..“. For example, when giving feedback to an employee...
View ArticleSpelling Out Delegation
TweetAs a training exercise, I sometimes give the group a management role and ask them to devise a plan or list of tips relating to that management role, here is one of the most popular ones: D Decide...
View ArticleBenefits of Delegation
TweetIn this post, the second in the series of four discussing delegation, I thought I’d encourage (maybe even convince) managers to consider the value of delegation by highlighting some of its...
View ArticleTracking Back Management Skills
TweetWhile searching LinkedIn I came across a post that was in the ‘LinkedIn Answers’ section that really piqued my interest. The author of the post, Ruet Schwartz-Hebron, claimed that we could...
View ArticleManagement Delete
TweetI was listening intently on a webinar, where the presenter was talking about pitches and sales; she stated the following statistic (I’ll paraphrase): … Decision makers take approximately 2.7...
View ArticleManagers, mind the gap!
TweetWhile standing on the train station platform waiting, waiting, waiting I realised I was staring at the ground and more precisely, staring at the message ‘mind the gap’. It’s bizarre where...
View ArticleMore Issues Than Vogue
TweetSo how do you handle that one person in the team who needs to wear this everyday (if for no other reason than a public service warning to the others): (Photo source: Pinterest) Issues - My...
View ArticleManagement Coaching Moment #11
TweetAll the names changed to save the innocent, guilty and goofy When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bravely...
View ArticleThere is no negative feedback
TweetI’m known for getting on my soapbox when it comes to quality feedback. I believe all feedback, delivered well, is positive. When mistakes are made, performance has dropped, sabotaging is in play,...
View ArticleP&M 16: Renaming this episode Feedback Can Be Fun!
Do you dread the annual, quarterly or half-yearly performance review meetings? Do you tense up at having to give feedback? Would you rather avoid or ignore than having to speak to someone about their...
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